FAQ

This is where Revo leaves other tools behind. Revo doesn't just "search" your tools when you get an email. Instead, it builds and maintains Intelligence Modules, a living memory of your company that updates in real-time.
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The Difference: Revo already knows the status of every project, the decision made in this morning's meeting, and the latest Slack update before you even open your inbox.
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Example: When a client asks, "Is the bug fixed?", Revo doesn't have to go look it up. It already knows the fix was shipped in v2.4 this morning and drafts the confirmation instantly based on that verified fact.

To contact the Revo.ai support team please use the following email address:
support@revo.ai

Good news, you're already set up!
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When you created your account and connected Gmail or Outlook, Revo immediately started analyzing your recent sent and received emails to understand your communication patterns. It's already learning how to draft responses for you.
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Here's what to do next to maximize Revo's intelligence:
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1. Connect Your Calendar

Link Google Calendar or Outlook Calendar so Revo can attend your meetings, generate transcripts, capture action items, and provide summaries. This gives Revo complete visibility into your schedule and meeting context, making email drafts even more accurate.
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How: Click your team name → Settings → Integrations → select your calendar.
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2. Configure Your Email Settings

Fine-tune how Revo handles your inbox:

How: Click your team name → Settings → Revo Email

3. Connect More Integrations

Add integrations from 40+ tools across productivity (Jira, Linear, Notion), CRM (Salesforce, HubSpot), communication (Slack, Teams), storage (Google Drive, Dropbox), HR, and more.
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Every integration feeds Revo's Intelligence Modules, making your email drafts smarter and more context-aware.
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How: Click your team name → Settings → Integrations → browse and connect your tools.

That's it! As you connect more data sources, Revo's intelligence compounds, every meeting, message, and document helps draft better emails automatically.

No human at Revo ever reads your emails. Revo is an automated infrastructure. We use secure APIs (the same ones Gmail/Outlook use) to structure context, like identifying a project deadline, and draft your reply. We are SOC 2 and ISO 27001 compliant and certified, and your data is siloed. It is never used to train public AI models. You own your data, period.

No, Revo cannot delete your emails. Revo is designed to draft answers, not manage or modify your inbox.

When you connect your email account, Revo has read-only access to understand context and generate intelligent responses based on your connected business tools (meetings, documents, issues, user feedback, etc.). It never deletes, archives, moves, or modifies your emails in any way.

All email management actions, including deletion, stay completely under your control. Revo only helps you respond faster with perfectly contextualized drafts.

No, Revo cannot mark your emails as read. Revo focuses on reading your inbox to draft intelligent responses grounded in your full business context, it doesn't perform actions like marking emails as read, moving messages to folders, or changing email states.

When you connect your email (Gmail or Outlook), Revo processes your last 50 received and 50 sent emails to understand your communication patterns and business context. It then automatically drafts replies when relevant emails arrive, but all inbox management actions (marking as read, archiving, deleting, etc.) remain fully in your control.

It works everywhere your email does, directly in Gmail, Outlook, or your favorite client. You just connect your account, then open the Gmail or Outlook app on your phone, and your drafts will be ready to send.

It takes about 30 seconds:

You can cancel your subscription at any time with one click from your dashboard. If you leave, you can request full deletion of your Intelligence Modules and data. We believe you should stay because Revo makes you superhuman, not because your data is held hostage.

Absolutely. While Revo makes you faster individually, it makes teams significantly smarter. When your team uses Revo, you build a Shared Intelligence. Your drafts can reference context from a meeting your co-founder had, or a ticket your engineer just closed, ensuring everyone speaks with one unified voice.

Yes, if you want it to. Revo includes a high-fidelity Meeting Recorder that joins calls (Google Meet, Zoom, Teams) to capture decisions and action items. This "Meeting Intelligence" is instantly fed into your context modules, so your email drafts normally know what was discussed 5 minutes ago without you typing a summary.

Extremely accurate because they're grounded in your actual business data, not generic AI training. Revo cites real meeting transcripts, current Jira ticket statuses, and specific document sections. If it doesn't have the context, it tells you instead of guessing.

Yes. Revo supports email drafting in French, Spanish, German, Italian, Portuguese, Chinese, Arabic and many other languages. It automatically detects the language of the incoming email and drafts the reply in the same language.

Revo excels at emails requiring business context: customer status updates, bug reports, feature requests, sales follow-ups, internal coordination, meeting recaps, project updates, and stakeholder communications. It struggles with purely creative or highly personal emails that lack structured context.

Basic drafts appear immediately after connecting your inbox. High-quality, context-rich drafts typically emerge within 2 weeks as Revo accumulates intelligence from meetings, projects, and tool integrations. The more data sources you connect, the faster it learns.

Yes. Every draft is reviewable and editable. In the first few weeks, you'll likely edit 60-80% of drafts. By week 3-4, most users just hit send as Revo learns their style and business context.

Yes. Revo supports both Gmail (personal and Google Workspace) and Outlook (personal and Microsoft 365 business accounts).

Yes. Revo can analyze PDFs, images, spreadsheets, and documents attached to incoming emails. It can summarize contracts, extract data from CSVs, or describe screenshots to inform the draft reply.

Yes. Revo automatically labels incoming emails by action type (Action Required, FYI, Delegated) to help you focus on what needs immediate attention and batch-process the rest.

Yes. Support teams benefit significantly because Revo can reference product docs, known bugs, recent fixes, and customer history to draft accurate troubleshooting responses and status updates.

First, refresh the page. If slowness persists, check if you're running a large workflow or processing a huge dataset (this can temporarily slow performance). Clear your browser cache or try a different browser. If the issue continues, contact support.

Yes, but only in specific secure spaces:

Important: Revo should not be added to private Slack channels that contain sensitive data you don't want shared with the rest of your team.

If you're in HR, Finance, or the C-Suite and regularly handle confidential information, we recommend creating a separate Revo workspace (e.g., "Revo Leadership") or an individual Revo workspace to maintain strict information boundaries.