Overview
Revo is your team's AI assistant for getting work done. Once your administrator installs it in Microsoft Teams, you can talk to Revo in the same places you already collaborate — no new tool to learn.
This guide walks you through how to use Revo inside Teams: how to reach it, what it can help with, and what it won't do.
What Revo can do for you
Answer questions about your team's projects, issues, meetings, and documents.
Create and update work items — open an issue, change a status, assign someone, add a comment, all from chat.
Summarize — catch up on a project, a meeting, or a thread.
Pull things together — "what's blocked this week?", "who's working on the payments rewrite?", "draft a status update for the sync".
Send notifications — when something important happens in Revo, you'll see it in the channel your admin has set up.
How to talk to Revo
There are two ways:
1. In a channel — @-mention Revo
In any channel where Revo has been added, type @Revo followed by your question.
@Revo what's open on the checkout project?
Revo only responds when you mention it. It doesn't read silent channel chatter.
2. In a group chat
Add Revo to the group and @-mention it when you want a response.
What you'll see
A short wait while Revo thinks, then a reply.
A reply in the same thread — Revo responds in the conversation where you asked, so the rest of the channel isn't spammed.
Links to items Revo mentions (issues, meetings, docs) so you can click through.
A short "I don't have access" message if the channel you're in hasn't been enabled for Revo, with a link your admin can use to fix it. (This reply is visible to others in the thread — Teams doesn't support private messages from bots.)
What Revo can see
Revo only sees messages that are directed at it — your @-mentions in channels or group chats where the bot has been added. It does not read other messages, and it does not access your files, calendar, email, or OneDrive.
Revo remembers the conversation it's having with you in a given thread so it can handle follow-up questions ("okay, now show me just the ones assigned to me"). That memory is scoped to the thread.
Tips
Be specific. "Show me issues in the Revo team tagged 'backend' that are open and assigned to Sam" beats "show me issues".
Follow up in-thread. Revo remembers what you just asked in the same thread, so you don't need to repeat context.
Ask for links. Revo will usually include them, but if you want them explicitly: "give me the URLs".
Use Revo for drafting. "Draft a kickoff message for the new onboarding workstream" or "summarize this discussion into bullet points for the weekly update" are both fair game.
What Revo won't do
Act on channel messages you haven't mentioned it in. If you want Revo to do something, @-mention it.
Read files you've attached. Attach-a-file-and-ask-about-it isn't supported in Teams yet — paste the relevant text into your message.
Post on your behalf in other channels. Revo replies where you talked to it, nowhere else.
Share things between tenants. Your tenant's conversations stay in your tenant.
If something's wrong
Problem | What to try |
Revo doesn't respond when I @-mention it | The channel may not have read access turned on. Ask your team admin to enable it in the Revo web app. |
Revo says it doesn't have write access | Your admin has disabled write in that channel. Same fix as above. |
My reply to a Revo notification was ignored | Notifications are one-way. To ask about a notification, @-mention Revo in a fresh message. |
Something else looks wrong | Message your team's Revo admin, or contact Revo support. |
Who controls what Revo does in a channel
Your team's admin, in the Revo web app, controls three switches per channel:
Read — can the bot respond here at all?
Write — can the bot create or modify things in Revo from here?
Workflows — can automations run here?
If any of those are off, Revo will tell you so the first time you try to use it in that channel.
A note on privacy
When you ask Revo something, your message is sent to Revo's servers and to the AI model that generates the response. Revo does not sell your data or use it to train AI models. Your admin can review the full security and privacy details at any time — ask them for the "Revo for Microsoft Teams — Security & Privacy Overview" document.